Cancellation Notice
The time for your experience has been exclusively reserved for you; however if your plans change, we do request the courtesy of 48 hours notice to cancel your appointment. A 20% deposit or credit card number is required for all appointments at the time of booking. Regrettably without 48 hours notice, your deposit will not be refunded.
Arrival Time
We recommend you arrive 5 minutes prior to your scheduled appointment to fill out your consultation form. A punctual arrival also ensures you receive the full length of your treatment as we endeavor to remain on schedule for each and every guest.
Health Consultation
Your well-being is very important to us and it is essential that you inform us of any health conditions or pregnancy when scheduling your appointment as certain treatments may not be recommended. We will be happy to plan a tailored treatment for you.
Minimum Age
Young people under the age of 18 must be accompanied by a parent or guardian.
Gift Vouchers
Vouchers can be redeemed for services or products at the studio. Gift cards must be redeemed within as soon as possible. Please quote your voucher number when booking and present voucher on arrival. Gift Vouchers are not refundable.
Specials and Promotions
Only one discount can be used when purchasing treatments & products. Specials, promotions, and coupons cannot be used in conjunction with one another.
Returns/Refund
There is strictly no refund for services rendered. We can only accept a product return for exchange with proof of purchase and where the product is deemed faulty. We adhere to the Australian Consumer Law and health and safety regulations when handling any requests for a return or refund.
Payment
You-Beauty Studio offers a range of payment options including: Cash, Bank Card, EFTPOS, Visa, and Master Card.